Rip Offs Alert: What is Telephone Bill "Cramming"?
By Shelley Lockwood
Now what the heck is that?
For many scams the billing angle is collecting their ill gotten gains by charging the victim's monthly telephone bill.
How do they do this?
Since deregulation the billing system is now being used for services and products other than just telephone use. There is also the involvement of third party billing Companies for products or services. These combined with new technologies, like incoming number capture or identification give scammers a new and improved billing option.
Telephone bills today are more confusing, and in many instances the scammers keep the monthly amounts low enough that unsuspecting victims don't even notice the fraudulent charges.
Always check your phone bill thoroughly. If there are charges on your bill that you haven't authorized contact your local phone company and notify them immediately.
Also, call the third party billing Company who initiated the charges. They will usually be identified on your bill. Tell them you didn't authorize these charges, and you want them canceled.
Be persistent and make sure the issue is resolved.
If your telephone company offers you the ability to conceal your phone number when making outgoing calls, use it when calling unknown 800 numbers or responding to solicitations.
These unauthorized charges against telephone bills are what's referred to as "cramming".